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Privacy and Data

WEBSITE PRIVACY NOTICE

Last Updated August 3, 2018

GET A HAPPY ENDING, LLC - DBA JAM Tram 


This privacy policy governs our data practices in connection with your use of the JAM Tram website on your mobile device, tablet or computer ("device") via TRAMsportation.com, jamtram.org or azjamtram.com (“website”). The website is created by Get A Happy Ending, LLC to help you manage your event planning, make payments for reservations, both public and private, get support from your device, and more.  The website also assists us in understanding your network usage, which helps us improve our service or advertising tactics, as in, where we buy or JAM Tram ad space.  We do ask for your identifying information: name, address, phone number and email address, which is used only to plan and prepare your event. This and all information IS NOT USED FOR ANY OTHER PURPOSE. It is not, and never will be, sold or given away. Your address is an optional parameter which is used for your party, event, or pickup ONLY. all of this information is given to us, on our website or by way of social media, all with your consent. 


CREDIT CARD INFORMATION

We do not collect, save or store your credit card information. We use 3rd party billing (QuickBooks/Intuit via invoice, PayPal or Square via their websites, Cash App or Venmo or PayPal via apps). This Privacy Notice only applies to our use of Personal Information, unless otherwise indicated.


IP, LOCATION & IDENTIFYING INFORMATION

In addition to information collected by the website to provide relevant news and offers, as well as account and sometimes device information, we also collect certain information from users, including, but not limited to, precise location information, device type and operating system used, data connection status and success/failure of connection. This data is also collected by 3rd party websites, GoDaddy, our host and Google Analytics.


WHY & WHEN WE MIGHT SHARE

We may disclose User Provided and Automatically Collected Information:

• As required by law, such as to comply with a subpoena, or similar legal process;

• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

• With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Notice;

• With third parties, subject to your consent, in aggregate format only;

• And with affiliated companies.


ANALYSIS

We may analyze Automatically Collected Information and Customer Data to better understand the quality of your experience while using the website. This analysis would be identifiable and may be particular to you or a group to which you belong. It is possible that this analysis could result in you being identified as eligible for and/or contacted about special offers.


REPORTS FOR JAM Tram USE

We may also use Automatically Collected Information and Customer Data to prepare business and marketing reports in a way that does not personally identify you, which we may share with companies outside of Get A Happy Ending, but only for reporting and not for identifying. These aggregate reports could combine details about your general demographics, other anonymous details from Customer Data, and your precise location. For example, we may report to a business about the number of JAM Tram customers in a certain demographic who visited a specific business location over a certain time period. We may also produce reports that combine statistics over a period of time, such as the percentage of overlap between persons who were in the vicinity of a billboard and then visited the business for which that billboard was advertising. Finally, we may also analyze the information we receive from the websites precise location data to improve our understanding of the location information reported from our network, which could be used to improve programs. Please note that the reports shared outside will exclude Customer Data.


BUSINESS TRANSFER

Personal Information about you may be disclosed as part of any merger, acquisition, or sale of company assets. In the unlikely event of an insolvency, bankruptcy or receivership, Personal Information may also be transferred as a business asset.


CHILDREN UNDER 18

We do not use the website to knowingly solicit data from, or market to, children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at sara@TRAMsportation.com. We will delete such information from our files within a reasonable time.


SECURITY

We are concerned about safeguarding the confidentiality of your Personal Information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to employees and contractors who need to know that information in order to operate, develop or improve our website. Please be aware that, although we endeavor to provide reasonable security for Personal Information we process and maintain, no security system can prevent all potential security breaches.


DATA RETENTION POLICY

We will retain data for as long as you use the website and for a reasonable time thereafter. If you opt in to our mailing list, that sign up will be retained until you express deletion in writing.


CHANGES TO THIS POLICY

This Privacy Notice may be updated from time to time for any reason. We will notify you of any changes to this Notice by posting the new Notice and as otherwise required by law. You are advised to consult this Notice regularly for any changes, and to stay in charge of the data you give to us or any business.


YOUR CONSENT

By using the our website, by "hopping on" a public event, by utilizing our service in any way, you are consenting to our processing of User Provided and Automatically Collected information as set forth in this Privacy Notice now and as amended by us. "Processing,” means using or accessing information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.


CONTACT US

If you have any questions regarding privacy while using the website, or have questions about our practices, please contact us at sara@TRAMsportation.com.